Karamba Terms and Conditions

Welcome to Karamba. These terms and conditions govern your use of our services and set out the rules that apply when you register an account, deposit funds, and play at our online casino. By creating a Karamba casino login, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our platform.

Who We Are

Karamba is owned by Karamba Limited and operated by White Hat Gaming Limited under license. We are licensed and regulated by the UK Gambling Commission (account 52894, licence 052894-R-329546-007) and hold a licence from the Malta Gaming Authority (MGA/B2C/370/2017). We have been offering casino entertainment since 2005, and we operate our services in accordance with the laws applicable in the jurisdictions we serve, including the United Kingdom, Canada, New Zealand, Brazil, Chile, Finland, Norway, and Austria.

Eligibility and Account Registration

You must be at least 18 years old, or the legal age of gambling in your jurisdiction, to register with Karamba casino. When you create your account, we require accurate and complete personal information. We reserve the right to verify your identity and address before processing your first withdrawal, and we may request supporting documentation at any stage of our relationship.

• You may only hold one active account with us at any given time.
• You must keep your Karamba login credentials confidential and notify us immediately of any unauthorised use.
• We may suspend or close accounts that breach these terms or that we suspect are linked to fraudulent activity.

Deposits, Withdrawals, and Payment Methods

We accept a wide range of payment methods, including Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard, Trustly, Klarna, and several other providers. The minimum deposit across all payment methods is £10 or €10, and the minimum withdrawal amount is the same. We operate a closed-loop policy, meaning that withdrawals are returned to the method you previously used to deposit, wherever this is possible.

Our withdrawal limits are £5,000 or €5,000 per week and £7,000 or $7,000 per month, though some accounts are not subject to a weekly cap in GBP. We apply a maximum win limit of €250,000 per spin or game round. Amounts exceeding your monthly limit will remain in your account balance and must be requested again in the following period. We do not charge deposit or withdrawal fees. Please note that pending times typically range from 24 to 48 hours for review, and cash-out processing varies by method — e-wallets are generally faster than card or bank transfers.

Bonuses and Promotions

We offer a range of promotions to reward our players, including welcome offers, reload bonuses, and free spin campaigns. Our welcome bonus in the United Kingdom includes a 100% matched first deposit up to £100 plus 20 bonus spins, subject to a minimum deposit of £10 and no Karamba promo code requirement. Wagering requirements of 35x apply to bonus funds and must be completed within 30 days of activation. We also periodically run wager-free offers, and details of current terms are always displayed at the time of the promotion.

Additional offers, such as free spins Karamba promotions on selected titles like Book of Dead and Wolf Gold, may be available to registered players from time to time. Deposits made using Skrill or Neteller do not qualify for our welcome bonus. We reserve the right to amend, withdraw, or cancel any bonus offer at our discretion, and we may void bonus funds and associated winnings if we detect any attempt to abuse our promotional terms.

Games and Providers

Our casino offers more than 4,000 games in total, including over 1,000 Karamba slots titles and more than 60 live casino games. We work with respected studios such as NetEnt, Play'n GO, Pragmatic Play, Big Time Gaming, Evolution, and many others, giving you access to a diverse library that includes Megaways titles, jackpot games, scratch cards, bingo, video poker, blackjack, roulette, baccarat, and crash games. We also provide sports betting and eSports betting options for players who wish to explore beyond traditional casino games.

Our games are available through desktop and mobile browser versions; we do not currently offer a downloadable Karamba app, but our site is fully optimised for mobile play. We make reasonable efforts to ensure that our game outcomes are generated using certified random number generators, and we work only with licensed providers to maintain fairness and transparency.

Responsible Gaming

We are committed to promoting safer gambling practices. We provide tools that allow you to set deposit limits, session reminders, and self-exclusion periods directly through your account area. If you feel that your gambling habits are becoming a concern, we encourage you to make use of these tools or to contact organisations that specialise in gambling support. We may also intervene and apply restrictions to accounts where we identify signs of harmful play.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to our platform. To the extent permitted by law, we exclude liability for any indirect or consequential losses arising from your use of our website, including technical faults, connectivity issues, or third-party service failures. Nothing in these terms limits liability that cannot be excluded under applicable law.

Account Suspension and Termination

We reserve the right to suspend, restrict, or close your account if we have reasonable grounds to believe that you have breached these terms, provided false information, or engaged in activity that we consider fraudulent or abusive. In such cases, we may withhold winnings and bonus funds pending investigation. You may also close your account at any time by contacting our support team.

Customer Support

Our customer support team is available 24/7 through live chat, email, and our contact form. We also maintain a comprehensive FAQ section covering common questions about deposits, withdrawals, bonuses, and account management. You can reach us directly at karamba@gamingcustomersupport.com, and our team is able to assist in English, Spanish, Portuguese, Finnish, French, and Norwegian.

Changes to These Terms

We may update these terms and conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We recommend that you review this page periodically. Continued use of your Karamba casino account after any changes are published constitutes your acceptance of the revised terms.

Governing Law

These terms are governed by the laws of the jurisdictions under which we hold our operating licences. Any disputes arising from your use of our services will be handled in accordance with the applicable regulatory framework of the UK Gambling Commission and the Malta Gaming Authority.

Contact Us

If you have any questions about these terms and conditions, or if you need assistance with your Karamba casino account, please do not hesitate to reach out to our support team via live chat or email. We are here to help you enjoy a fair, secure, and enjoyable gaming experience with us.